1. The total price displayed on the site includes all applicable government taxes.

2. You are required to pay the entire amount prior to the confirmation of your booking.

3. Refund & Cancellation of fee is not applicable. But can be rescheduled.

4. Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be shown at the ticket counter to get checkin.

5. SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get checkin.

6. Children must be accompanied by an adult at least 18 years old.

7. You are accountable for your own safety measures.

8. The waiting time is subject to availability for zoo vehicles.

Special Instructions

• All visitors shall compulsorily wear facemasks and hand gloves while entering the zoo premises
• Visitors with any symptoms related to COVID are not encouraged to visit the zoo.
• Visitors will be allowed inside the zoo only after thermal screening.
• Visitors are requested to adhere to all the COVID related safety instructions while visiting the zoo.