Terms & Conditions



1. The total price displayed on the site includes all applicable government taxes.

2. You are required to pay the entire amount prior to the confirmation of your booking.

3. Refund & Cancellation of fee is not applicable.

4. Once booked date can not be changed.

5. Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be shown at the ticket counter to get checkin.

6. SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get checkin.

7. Children must be accompanied by an adult at least 18 years old.

8. You are accountable for your own safety measures.

9. The waiting time is subject to availability for zoo vehicles.

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